Last updated: November 2026
This Privacy Policy explains how JSMKART (“we”, “us”, “our”) collects, uses and protects your information when you visit jsmkart.com or place an order with us. By using our website, you agree to this policy.
Information we collect
- Details you give us: name, mobile number, email address, billing and shipping address when you create an account or place an order.
- Order details: products purchased, order value and delivery information.
- Payment information: payments are processed securely by our payment partner (Razorpay). We do not see or store your full card, UPI or net banking details.
- Usage data: device and browser type, IP address, pages visited and similar information collected through cookies and analytics tools.
How we use your information
- To process, ship and deliver your orders and send order and tracking updates
- To verify your account and log you in (for example, with an OTP)
- To handle replacements, support requests and complaints
- To improve our website, products and services
- To send offers only where you have agreed to receive them
- To prevent fraud and meet legal requirements
Sharing your information
We do not sell your personal information. We share only what is needed with trusted partners who help us run our business – courier and logistics partners (for delivery), payment gateways (for payments), SMS/WhatsApp service providers (for OTPs and order updates) and website hosting and analytics providers. We may also share information when required by law.
Cookies
We use cookies to keep you logged in, remember your cart and understand how our website is used. You can turn off cookies in your browser settings, but some features of the website may not work properly.
Data security
We take reasonable steps to protect your information. Our website uses a secure (HTTPS) connection. However, no method of transmission over the internet is 100% secure.
Your choices
You can view and update your account details and addresses in My Account at any time. You can ask us to correct or delete your personal information by contacting us; we may keep some information where we are required to by law (for example, invoices and tax records).
Children
Our website is not intended for children under 18. Purchases should be made by an adult or with the involvement of a parent or guardian.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact us
For any questions, contact us using the WhatsApp button on our website, or visit our store: JSMKART, No. 57/23, New Colony 1st Main Road, Velachery, Chennai – 600042, Tamil Nadu, India. Store hours: every day, 10:00 AM – 10:00 PM.